Terms and Conditions

About the Company

Reykjavík Foods ehf.
Grandagarði 16
101 Reykjavík

Reykjavik Foods reserves the right to cancel orders for example, due to incorrect price information or stop offering products without notice.

Product Delivery

All orders are processed within two working days of ordering. If the product is not in stock, a service contact will notify you about estimated delivery time. For all orders distributed by carriers their delivery, transportation and insurance terms of delivery apply .

Product price and shipping costs

All prices in our online store are inclusive of 24% VAT but shipping cost will be added to the price prior to payment. Shipping is 38 Euros per shipment (worldwide) but if you shop for more than 40 Euros we will ship the goods for free.

To exchange or return products

You can return the products within 14 days from purchasing date but you will need to present a sales invoice that clearly states the purchasing date of the product. The product needs to be unused, in perfect condition and in its original undamaged packaging upon return. The return of the product is based on its original price, unless the product is on sale or special offer when it is returned. Then its price is based upon the returning date’s price and refunded. Shipping costs and postal fees are non-refundable.

Faulty product

If the product is defective we offer our customers a new product and pay the entire shipping cost or refund the product if required.

Confidence (security criteria)

The seller promises the purchaser full confidentiality of all information provided in connection with the transaction. Information will not be disclosed to third parties under any circumstances.

Laws and venue

This contract is in line with Icelandic legislation. Any legal actions in regards to it will be brought before the District Court of Reykjavik.